Building Empathy and Intention in our Customer Service

Friday, February 24, 2023 
9:00 am – 12:00 pm 
Butler County Educational Service Center 
400 N. Erie Blvd. Hamilton, OH 45011 

Join us as we explore how to be an intentional and empathetic listener while learning new skills in:

  • Calming in crisis moments
  • Connecting people to services
  • Deep listening
  • Problem-solving
  • Providing compassionate service

Free training for front line professionals. Staff that are encouraged to attend include: 

– Front desk receptionists
– School secretaries
– Intake/call center staff

Coffee and pastries will be provided. Priority given to FCFC council members & Butler County agencies. 

Share this page on:

More Events